Shap Chippy in Shap has been named as one of the UK’s 50 Best Fish & Chip Takeaways 2021 and also their mobile unit Shappy Wheels based out of Appleby in the Eden Valley has got in to the UK’s TOP 10 Mobile Units! – the only mobile operator in Cumbria to make the prestigious list.
The accolades follows an extensive search by leading trade publication Fry Magazine to find those chippies serving up the finest fish suppers amidst a tough and challenging Covid year.
To make the 50 Best & top 10, Shap Chippy & Shappy Wheels had to impress a mystery diner who visited unannounced and marked the chippy & van on over 40 aspects of their business, from the quality of the food and customer service to their social media presence and their Covid safe practices.
With the pass mark set high at 97%, Shap Chippy scored an impressive 99% with the mystery diner particularly praising the exceptional high quality of the food, great service and outstanding Covid safe measures.
Shappy Wheels achieved an amazing 98% with the pass mark set high at 92% for mobile units.
“Ordering online was very easy, my order was ready on my arrival and piping hot! crispy batter and fluffy chips, they went down a treat” was just one of the positive comments, alongside customer service with the mystery diner noting: “You could see the staff take great pride in what they serve and were very knowledgeable”
Matt Phillips (Co-Owner), of Shap Chippy/Shappy Wheels, said: “We are over the moon not just to win one but two awards its truly amazing, we are so proud of our teams that work so hard everyday”
Ashley Phillips (Co-Owner) added” to achieve this in our first year of setting up Shappy Wheels is so great and a true testament of how hard the staff work! It’s very different being on the road to the shop the, but we love it and so do our many customers!”
Reece Head, competition organizer, comments: “Without doubt, the last 12 months have been tough for fish and chip takeaways and many will not have dealt with this level of crisis management before.
“Allowed to stay open during the pandemic, there was a lot they had to implement in a very short space of time to operate in a Covid safe manner. Many had to flip their businesses to click and collect and delivery, serve at the door, introduce card payments and work in much smaller teams, but they did and they kept the nation fed including our elderly and vulnerable, those shielding and our key workers.
“This year’s judging criteria took into account these changes and we’re delighted to acknowledge that, despite the difficulties and added pressure, Shap Chippy & Shappy never let standards drop. During this pandemic they have been at the heart of their communities, with a smile on their faces and hot food in their hands. We’re proud to have them in our 50 Best Fish & Chip Takeaways for 2021 & UK’s 10 Best Mobile Units.”
Fry Magazine’s 50 Best Fish & Chip Takeaways is in its ninth year and sponsors include Goldensheaf, Frymax, Friars Pride, VA Whitley, Henry Colbecks, Middleton Foods, KFE, Brakes, Profry, BD Signs, NFFF, Nortech Foods, Sarson’s and Acumen.
