Cumberland Building Society is partnering with a financial technology company to widen access to cash for residents and small businesses in Wigton.
The service will be available through a OneBanx kiosk located within The Cumberland’s Wigton branch, allowing customers of participating banks and building societies to withdraw and deposit cash, regardless of which provider they bank with.
Customers can access the service by connecting their existing bank account through the OneBanx app, which they need to download, enabling them to carry out cash transactions in person at the kiosk. The initiative aims to make accessing cash more convenient for the local community, particularly as the wider banking landscape continues to change.
A second kiosk has been made available in The Cumberland’s Langholm branch. The building society is now the only provider of high street banking services in Langholm after the Royal Bank of Scotland pulled out in 2018 followed by Bank of Scotland last year.
The launch forms part of The Cumberland’s Branch Promise, its commitment to maintaining a strong physical presence across the communities it serves and ensuring its branches continue to play an important role in local life.
The Cumberland is now the only provider of high street banking services in Wigton after HSBC, NatWest, Barclays and TSB all closed their branches there between 2016 and 2020.
Cumberland Building Society Chief Executive Stuart Miller said: “OneBanx is a great example of how we can continue to evolve our branches to meet the changing needs of the communities we serve. Our Branch Promise is about being there for our communities, and that means making sure our branches remain relevant, accessible and useful.
“We’re really pleased to be bringing OneBanx to Wigton and Langholm. It means our branch can support even more people with their everyday banking needs and demonstrates our ongoing commitment to the town and its community.”
The Cumberland’s Wigton branch is open six days a week, from 9.30am to 4pm on Mondays to Fridays and 9am to 12noon on Saturdays. The Langholm branch is open on Mondays, Wednesdays and Fridays from 9.30am to 1.30pm and 2.30pm to 4pm.
